Purchase

Purchase a new Alcatel A5 LED smartphone from 1st July 2017 to 20th January 2018 from a participating Argos store or online.

Claim

Visit the Claim Now page on this website within 14 days of your purchase date.

You will need to provide the below details:

  • Date of purchase
  • Place of purchase
  • Invoice/Receipt Number
  • IMEI number of your new and old device
  • Details about your trade in unit: Manufacturer, model and quantity
  • Upload proof of purchase
  • Personal details
  • Bank details

Read our Terms and Conditions to get more detail about the promotion.

Trade in

On approval to trade in

  • Package and return your Trade in unit as per the instructions received in the approval email
  • Trade in device(s) must be received within 30 days from the claim approval. We suggest you to post your device(s) within 25 days of your claim approval
  • When your trade-in device(s) have been received and tested you will be notified via email.

Please contact us for further details on how to return your unit.

Payment

Your claim will be paid within 30 days of claim validation to your nominated bank account.

Claim Tracker

Track the progress of your claim by entering your claim ID